FAQ - Delivery and Payment

Orders are packaged in accordance with technical and commercial standards.

We reserve the right to determine the transportation method and itinerary. Shipment is usually carried out by a DPD courier service or by mail.
Packaging and delivery from our company/dispatch center are billed to the customer. These charges are calculated as follows.
Direct orders from our company:
The following shipment charges apply for every order.
Shipping within Slovenia: € 3.90, free shipping for orders of € 50.00 or more
Shipping within Europe: € 4.90, free shipping for orders of € 50.00 or more
We assume the cost of any supplementary deliveries.
Titles published at a date later than scheduled will be delivered to you upon publication, and you will only be charged at that time.
Exported goods are not subject to retail price maintenance agreements. Therefore prices may vary in other European countries. The stipulated prices in euros are only valid in Germany.

The delivery time in Slovenia is approximately 2-3 working days, in Europe approximately 3-5 working days.

Payment can be made by credit card or with bank wire transaction.
Credit card payments:
If your credit card expires before the publication date of your order, we will not be able to reserve the item for you.

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