We operate from our office location in Ljubljana, Slovenia (EU) where your orders will be fulfilled from.
Toro Green d.o.o., Ulica ob hrastih 11, 1291 Skofljica, Slovenia
Most orders are fulfilled within 24 hours from the time of your order from MONDAY to FRIDAY. If your order isn’t sent within 48 hours from the time of your payment, you can request the refund and you will receive all of your money back. We’re using standard postal service of Slovenia (https://en.posta.si/home).
Countries in the central Europe will most likely receive packages in less than 5 days, countries from Wider Europe will most likely receive packages in about a week.
Upon your order you will receive the tracking number and you will be able to track the order at https://sledenje.posta.si/ (english language avalible at the top right corner).